How a Pizza Restaurant Balances Speed and Quality
Anyone who has worked a Friday dinner rush in a pizza restaurant knows the central tension of the business. Guests want dinner fast, often faster than the kitchen can comfortably produce it, yet they judge the meal with a level of scrutiny that leaves no room for shortcuts. They notice whether the crust has proper color, whether the cheese has browned evenly, whether the center slice droops, whether the basil turned black in the oven, whether delivery arrived hot